Page 10 - Hilti (HK) – Product Catalogue
P. 10

SERVICES   11




























          EMERGENCY DELIVERY                  RETURN                            ADDITIONAL OPTIONS


          Keep the site working, no need to send   If you wish to return a product, don’t  ●  JOBSITE DELIVERY
          teams off-site to source replacement   worry our carrier will come on the next   For  hard  access  jobsite,  please
          tools or consumables.               day to collect the goods.         communicate us the jobsite requirements
                                                                                to make a successful  order handover
          With our emergency delivery service, if   Products being opened, used or   (e.g. pre-registration, mandatory  protection
          we’ve got it in stock we can deliver the   packaging being damaged will not be   wear, etc).
          goods you need within few hours.    accepted.
                                                                                ● SATURDAY DELIVERY
          Please  contact  our Customer Service   Please  contact  our  Customer  Service   Saturday delivery can be performed for
          team to arrange emergency delivery.  team to arrange the goods collection.  standard next day only in Hong Kong area.

                                                                                ● COMPLETE DELIVERY
                                                                                If you wish to receive your order in one
                                                                                single  shipment, please tick “complete
                                                                                delivery” during online check out (step 2) or
                                                                                inform our Customer Service team when
           Area       Hong       Macau        Area       Hong       Macau
                                                                                placing the order.
                      Kong                               Kong
                                                                                Remarks: Your delivery order will be processed once
           Standard   $400       Not Applicable  Standard   FREE    FREE        all of the items are available in stock.
           Pricing                            Pricing

           Online Pricing  Not Applicable  Not Applicable  Online Pricing  Not available  Not available

           Order Cut-off   3:00PM  Not Applicable  Order Cut-off   5:00PM  12:00PM
           time                               time

           *Service not available for areas not accessible by   *No return accepted for chemical products, etc
           truck and order weight more than 100kg.
                                              Hilti reserves the final right to interpret the terms                 11
                                              and conditions of return policy.
















           Customer Hotline: Hong Kong 8228 8118, Macau 00800 8228 8118  Email: hksales@hilti.com
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